Best Buy is quietly accepting pre-order for the HTC EVO 3D Smartphone, but you have to say something first.
Best Buy may not be announcing in a huge way that they are accepting pre-order but they are. They have even given their employees information on what to say and what not to say. If you go to Best Buy for something else and just forget to ask, don’t expect the employee to remind you of the smartphone since they have exact orders not to mention the device unless the customer asks for it. If you want your name written down on the official pre-order list you will need to pay a $50 down payment in exchange for a $50 gift card.
Here is what Best Buy employees have to say and what not to say:
Are Customers Asking for the Sprint EVO 3D?
Although dates and details are very limited on this device, there are some customers willing to wait. As always, we encourage customers to choose from Best Buy Mobile’s phenomenal phone selection and pair it with the Buy Back program. However, we realize some customers either aren’t ready to upgrade or are willing to wait until the unconfirmed launch date. Therefore…we are “quietly” opening the Sprint EVO 3D pre-sale (SKU 2612225), starting this Monday, May 2.
What CAN we say: The HTC EVO 3D, the first glasses-free 3D 4G device, is coming “this summer” to Best Buy.
What CAN’T we say: Anything from the blogs or unofficial sources. Much of this is unreliable and could mislead customers. Inevitably, customers will find this information and it is acceptable to be aware of it, but do not share said information with customers as factual.
What CAN we do: Starting May 2, Best Buy Mobile will begin reserving product through the pre-sale process. Click here for the generic flyer.
What CAN’T we do: Do NOT actively promote this pre-sale until it’s formally announced. Do NOT create signage and drive customers towards this pre-sale. This is meant to capture only those customers coming into our stores inquiring about the EVO 3D who otherwise are not purchasing another phone today. In other words, if a customer asks, you can tell him or her about the pre-sale. Otherwise, mum’s the word.